iHerb has been in business since 1996 and is run from multiple
distribution centers in California, Kentucky, Illinois and Pennsylvania. We are a global leader in bringing the best overall value in natural products to our customers all
over the world.
Top 8 reasons to make iHerb your #1 choice for natural products!
1) The iHerb Triple Guarantee
Browse our site and you'll find over 1,200 brands and 30,000 brand name products that you may also find at
health
food stores and natural pharmacies -- with one important difference: Our prices are typically 30 - 50%
less!
Value Guarantee: iHerb guarantees that you will receive the best overall value in the world
for
over 30,000 brand name natural products. Just be sure to order from us at least once every 60 days with
each order
total of $40 or more.
Quality Guarantee: As your California based superstore, iHerb guarantees that all products
are
authentic brands sold in the U.S. market.
New! Check out iTested
products.
Delivery Guarantee: No excuses. We guarantee delivery of your order!
2) Honest and real customer product reviews
Unlike many retailers that display third-party reviews, all our reviews are written by iHerb customers. In order
to write a review, you must have ordered the product from iHerb first. This means you have access to honest and
candid reviews, thereby helping you make a smarter buying decision.
3) Assurance of freshness and quality
With inventory turnover rate averages of 8.1 times per year, among the highest in the industry, iHerb is
able to offer you the FRESHEST products possible! This means that iHerb products are on the shelf for an
average of only 45 days! In addition:
-Most products we carry have expiration or best-by dates, which can be accessed on the product page. It's
like holding the real bottle or package in your hand, as you would in a typical "brick and mortar" store.
-For many of our house brand products, we post a certification of analysis by an independent 3rd Party lab.
4) Air-conditioned and super clean warehouses
iHerb’s distribution centers are entirely
climate-controlled, which protects the products from such conditions as humidity, heat and cold. This
level of quality control is employed by iHerb to ensure product effectiveness for the customer. In
addition, our distribution centers are industry-certified by NSF International, earning Good
Manufacturing Practices (GMP) certification.
5) Solid commitment to personal privacy
Your personal privacy is critically important to us. Since 1996, iHerb has never sold or leased any
customer information to third parties. Your personal information remains entirely confidential. In
addition, starting August 2018, iHerb is one of the few U.S. companies to be compliant with the
European Union GDPR privacy laws.
6) Enhanced 256-bit encryption with tokenization
Simply put, "tokenization" means we only store the last 4 digits and the expiration date of your
credit card, so that you can identify which card you are using.
7) 24 hour/ 7 day customer service
We are also reachable 24 hours per day, 7 days per week, by chat and contact to answer questions and resolve issues with your
order.
8) Eco-friendly initiatives
When you shop with us, you're part of a global
solution to a healthier, more sustainable planet!
