iHerb.com - About Us

Offering the best value in the world for natural products.

In business since 1996, iHerb is run from multiple distribution centers in the United States and Asia

Triple Guarantee: Value, Quality & Delivery

iHerb guarantees that you will receive the best overall value in the world for over 30,000 natural products -- all authentic brands sold in the U.S. market, so long as you order at least once every 60 days. We will also guarantee the delivery of your order.

Authentic reviews from purchasing customers

We only allow reviews from customers who have ordered the specific product from iHerb. This assures honest and accurate reviews to help you make smarter buying choices.

Assurance of freshness and quality

With an inventory turnover rate averaging 8.1 times per year, iHerb is able to offer you the FRESHEST products possible! You can even see the expiration or best-by dates on most products, like holding the actual product in a traditional store. Check out our iTested page for the next level of quality and transparency!

Air-conditioned and super clean warehouses

iHerb’s distribution centers are entirely climate-controlled, which protects the products from such conditions as humidity, heat and cold. In addition, our distribution centers are industry-certified by NSF International, earning Good Manufacturing Practice (GMP) certification.

Solid commitment to personal privacy

iHerb puts your privacy first. Since our founding in 1996, we have never sold or leased any customer information to third parties. Your personal information remains entirely confidential. What’s more, as of August 2018, iHerb is one of the few U.S. companies to be compliant with the European Union GDPR privacy laws.

Enhanced 256-bit encryption with tokenization

Simply put, "tokenization" means we only store the last 4 digits and the expiration date of your credit card, so you know which card you are using.

24 hour/ 7 day customer service

We are also reachable 24 hours per day, 7 days per week, by chat and contact to answer questions and resolve issues with your order.

Eco-friendly initiatives

When you shop with us, you're part of a global solution to a healthier, more sustainable planet!

At iHerb we believe in diversity. In addition to the United States, iHerb team members come from the following countries:

Australia - Bangladesh - Belarus - Belgium - Brazil - Canada - China - Colombia - Cuba - El Salvador - France - Germany - Guatemala - India - Iran - Japan - Kazakhstan - Korea - Malaysia - Mexico - Morocco - Panama - Philippines - Qatar - Russia - Saudi Arabia - Somalia - Syria - Taiwan - Trinidad & Tobago - Ukraine - United Kingdom - Vietnam

Our prices can be as low as wholesalers, if not lower, when you take advantage of these extra discounts:

10% additional credit

Loyalty credit is 10% of the value of your order after discounts and credits are applied, excluding shipping charges. This credit is applied as soon as your current order ships, and is valid for up to 60 days from the date of your most recent purchase.
Quantity discounts

Buy 2 or more of many featured brand name products and get an extra 5 – 10% quantity discount.
Free or discounted shipping

Take advantage of our free or deeply discounted shipping rates.
On-sale products

Check out our specials page for extra discounts on many popular products.
Save even more!

Let others know about iHerb via our rewards program. Every month, more than 50,000 iHerb customers get either full or partial credit on their orders!

iHerb, LLC is committed to making our website's content accessible and user friendly to everyone.

If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our team at [email protected] “Disabled Access” in the subject line and provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.